Thank you for your purchase from The Arena Tabletop Games operated by Brandon Coderre. In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team at firstname.lastname@example.org
Most in-stock items ship within 1 business day! Tracking information is provided upon shipment. We take pride in ensuring that each and every order is handled with the utmost care and shipped from our warehouse to you, as quickly as logistically possible. At checkout, you will be asked to enter the address we will ship your order to and select the destination address for shipment. The cost of shipment will be calculated based on the destination with the exception of any orders of $100 or more, which will receive free shipping! Yeah! Soon after we have received your order and after it has been fulfilled, we will send you an e-mail containing tracking information for your order. From there, it's just a short wait before your item will be in your hands. All orders are shipped in the order in which they are received. While we generally expect any given order to be shipped out within 24 hours of fulfillment, there are cases where additional fulfillment time may be required. This would include but is not limited to: back-orders, custom or special orders, out of stock products.